Privacy Policy

Effective Date: December 2024

Columbia Carpet Specialists (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website columbiacarpetcleaningsolution.com, and use our services.

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree to these terms, please do not use our Site.

1. Information We Collect

We collect personal information when you visit our Site, fill out a contact form, or use our services. The types of information we collect include:

  • Personal Information: Name, email address, phone number, and mailing address.
  • Usage Information: Information about how you use our website, such as IP address, browser type, and device information.
  • Transaction Information: Information related to the services you request, including payment details and service-related communications.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and improve our carpet cleaning services.
  • To process your inquiries, orders, and payments.
  • To send you promotional content, newsletters, or updates about our services.
  • To communicate with you regarding your requests and feedback.

We do not sell or rent your personal information to third parties. However, we may share information with trusted service providers who assist us in operating the website and providing services, as long as those parties agree to keep this information confidential.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. These technologies collect information such as your IP address, browsing behavior, and device information. You can disable cookies through your browser settings; however, doing so may limit some functionality on the Site.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Sharing Your Information

We may share your information with third-party service providers to perform services on our behalf, including payment processing, customer support, and marketing. These third parties are obligated to protect your personal information and only use it for the services they provide.

We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Comply with legal obligations or respond to lawful requests from government authorities.
  • Protect and defend the rights or property of Columbia Carpet Specialists.
  • Prevent or investigate possible wrongdoing in connection with our services.

6. Your Data Protection Rights

You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any questions about your data, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. Please review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Email: info@columbiacarpetcleaningsolution.com

mcclurejoann97@gmail.com

Phone: (803) 626-9122

Address: 9600 Two Notch Rd Suite 5, Columbia, SC 29223